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Food for Thought: Three Customer Experience Best Practices

PeopleMetrics

It also taught me how good customer experience strategy depends on meeting the expectations of individual customers. The Diner: Customer experience served cheap, fast, and without fuss. I grew up in New Jersey, where family-run diners are required to operate everywhere and everywhen.

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The World Is Going Crazy

Beyond Philosophy

Many of my followers weighed in with their own experiences that tell a truth that is hard to swallow, the world has changed for good, but it’s not good for customers. First, I had flown for a quick trip to New Jersey, landing at JFK in New York, which is anything but quick at seven hours flying time.