Customer Expectations Machine Learning Structured Data Unstructured Data 
VOZIQ
APRIL 21, 2022
Traditional customer retention strategies only use structured data because it’s easier for their models to understand and be trained with. Without these insights, retention efforts suffer gaps and with increasing competition and growing customer expectations, you may end up lagging significantly behind.
SurveySensum
MARCH 3, 2022
By listening to the CUSTOMER. – With Voice of the Customer tools. . VOC tools help you listen and comprehend the customer expectations, opinions, and feedback. And not just that, you can analyze the data and extract actionable insights to improve customer experience. . Listen to customer feedback.
Expert insights. Personalized for you.
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