Customer Experience Education Innovation North Carolina 
Qualtrics
FEBRUARY 18, 2020
It’s the biggest Experience Management event in the world, so you won’t be short of things to see. Check out our guide to the must-see sessions for education professionals at X4. There’s stories of XM in action, thought leadership from the education institutes leading the way in XM, and much, much more.
Intercom, Inc.
AUGUST 8, 2019
Today, we’re dissecting the customer experience at one of the hottest companies around: Slack. As someone who’s immersed in customer-experience questions and concerns day-in and day-out here at Intercom, I was fascinated to hear how Slack’s entire team dedicated itself to thinking about the end-to-end customer experience.
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