Fonolo

MAY 10, 2023

Attending contact center conferences and live events is an excellent way to keep up with technology and best practices in this rapidly changing industry. Consider attending an industry event if you’d like to sharpen your management and customer service skills. You’ll be glad you did!

Contact Center 87

Contact Center Healthcare Gaming Innovation 87

Fonolo

NOVEMBER 13, 2018

Smart Customer Service 2019. Now in its seventh year, Smart Customer Service shines a spotlight on the innovative ways CS technologies are shaping our lives and changing how CS professionals do business. It’s the place where customer care, CX, and CS leaders come together to network and learn. An added bonus?

Customer Service 108

Customer Service Contact Center Innovation Engineering 108

Fonolo

MAY 21, 2019

Fonolo is pleased to announce that we’ll be making our triumphant return to Customer Contact Week (CCW), held this year from June 24-28 th at The Mirage Hotel in Las Vegas, Nevada. year, the conference, considered the #1 event in the industry, is synonymous with education and inspiration in the customer service ecology.

Contact Center 57

Contact Center Education Technology Technology 57

Fonolo

MAY 29, 2018

If you’re deeply invested in the customer service industry, you already know this one fact: June will be an exciting, educational month thanks to the 19 th Annual Customer Contact Week, held this year from June 18-22 at The Mirage Hotel in Las Vegas, Nevada. Who should attend: VPs & Directors of Customer Service.

Contact Center 52

Contact Center Social Media NPS Education 52

Comm100

FEBRUARY 26, 2019

We’re excited to announce that Comm100 was presented with a Bronze Stevie® Award in the “Contact Center Solution – New Version” category in the 13th annual Stevie Awards for Sales & Customer Service on Feb. 22 in Las Vegas, Nevada. All of the Stevie Award winners should be very proud of their achievements.

Sales 40

Sales Customer Service Contact Center AI 40