Customer Feedback Hospitality Manufacturing Text Analytics 
Lumoa
OCTOBER 15, 2023
How often should you collect customer feedback? There is more and more discussion about this question, especially now living in an era where customer feedback is louder than ever. It’s clear that overwhelming customers with frequent, long surveys aren’t a practical strategy.
Lumoa
SEPTEMBER 10, 2018
How often should you collect customer feedback? This question is raised more and more often, especially now, in the “era of customer feedback”. Now, as we’re on the same page, why exactly should you find a different timing of collecting customer feedback than doing it quarterly or annually?
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