Customer Feedback Innovation ML Outlook 
DMG Consulting
NOVEMBER 1, 2022
Although there is still a lot of work to be done, AI, particularly machine learning (ML), is starting to be used to address the age-old KM challenge of “garbage in/garbage out.”. The more innovative KM solutions now apply ML to identify redundant, outdated, and missing content. Market Outlook . But no more.
Ameyo Callversations
AUGUST 24, 2022
Conversational chatbots will help businesses in reducing their customer service costs by around 30% ( Chatbots Magazine ). Chatbots Trends and Future Outlook. Keeping these challenges and customer expectations in mind, businesses will be more focused on creating and utilizing chatbots that are quite indistinguishable from humans.
Expert insights. Personalized for you.
48 
Let's personalize your content