SurveySensum

OCTOBER 11, 2023

AskNicely is a customer feedback platform that helps businesses gather and analyze customer feedback. It specializes in Net Promoter Score surveys, enabling companies to measure customer loyalty and satisfaction. simplifying the incorporation of feedback into existing workflows.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

Ameyo Callversations

AUGUST 24, 2022

Conversational chatbots will help businesses in reducing their customer service costs by around 30% ( Chatbots Magazine ). Chatbots Trends and Future Outlook. Sentiment Analysis for Chatbot Behavior. This is where sentiment analysis is crucial to train chatbots with human-like capabilities.

AI 52

AI Sentiment Analysis Contact Center Artificial Intelligence 52

SurveySensum

NOVEMBER 23, 2023

A well-designed NPS survey tool features NPS calculation, automation, survey scheduling, customer segmentation, an intuitive dashboard, reports, real-time notifications, etc. You will need dedicated NPS software with innovative survey distribution channels, and specific analytic and reporting features to conduct successful NPS surveys.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52