SugarCRM

MAY 17, 2022

With product innovation being a top priority for Sugar, we constantly improve our products based on our customers’ feedback. You can communicate across departments with omnichannel internal communications. There’s a lot of innovation in the technology world and CRM market. Should My Business Invest in Sugar Sell Essentials?

CRM 49

CRM Invoicing Sales Innovation 49

Intercom

APRIL 6, 2023

Fintech companies must be able to provide customers with prompt and efficient answers and services to win their business. As with any industry, it’s important to take the time to listen to customers’ feedback and make changes where possible to better address their needs. How can we be where our customers are?

Customer Service 59

Customer Service Finance Omnichannel Innovation 59

Intercom

APRIL 26, 2022

Here are 5 ways e-commerce companies can improve their customer experience: Act on customer feedback. Maintain an omnichannel customer experience. Prioritize meaningful customer engagement. Act on customer feedback. Unsure where to start optimizing your customer experience strategy?

E-commerce 109

E-commerce Customer Experience Social Media Omnichannel 109

Zendesk

FEBRUARY 27, 2021

Create proposals, quotes, contracts and invoices from leads, companies, people or deals – plus, collect legally binding electronic signatures. Userback (Support) lets your customers give you visual feedback on any web page and automatically create Zendesk tickets with annotated screenshots, videos, browser information and more.

Invoicing 90

Invoicing CRM Sentiment Analysis Omnichannel 90