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Beware: Hidden Influences That Dictate Your Success

Beyond Philosophy

Dr. Ronald Milliman, the retired professor of Marketing at Western Kentucky University, shared an excellent example of this concept in action in a recent Freakonomics podcast rebroadcast. If you liked this article, you might also enjoy these: Revolutionary Thinking on Customer Loyalty.

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Q&A with Chatdesk: How to make the holiday season a CX success

Zendesk

In addition, I love supporting Kentucky Basketball, UGA Football and Chelsea FC! Greg (Zendesk): Any creative approaches you’ve seen to drive awareness and customer loyalty? Aneto (Chatdesk): Loyal customers sometimes miss out on the holiday promotions because they miss the specific time period when deals are available.