Remove Customer Relationship Management Remove Gaming Remove Hospitality Remove Mystery Shopping
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Lessons from the Pandemic to Improve Your Customer Experience Now

Bill Quiseng

Within the hospitality industry, we considered everything from hand sanitizers to Plexiglas shields, from floor and door decals to HVAC filters, reallocating the funds to cover the costs. Identify the experts who deliver an exceptional customer experience. Mystery shop your competitors in person and online.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is currently at Forrester as a Senior Customer Experience Advisor where he is supporting Senior CX Leaders from FTSE 500 companies across the EMEA region. James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. James Hardwick is a Customer Experience Specialist and Thought Leader.