Intercom, Inc.

SEPTEMBER 30, 2021

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. I grew up in North Carolina and was lucky enough to go to the North Carolina School of Science and Math, a completely free magnet boarding school for juniors and seniors that has an amazing science program.

Healthcare 223

Healthcare Start-ups Artificial Intelligence AI 223

Intercom, Inc.

APRIL 1, 2021

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Coming up North and getting off of that train and landing in the middle of this… Hearing her stories, that’s my experience of the great migration. This is what creates a complete life.

Start-ups 223

Start-ups Non-Profits Healthcare Technology 223

Help Scout

FEBRUARY 11, 2019

It was one of the best customer service relationships of my life. Even nine years after I’ve graduated, every time I go back to my alma mater in North Carolina, I beeline to Summit. It may seem that the days of these human moments — and long-lasting customer relationships — are a thing of the past.

E-commerce 40

E-commerce Customer Relationship Management Customer Relationship Social Media 40