20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)
Callminer
SEPTEMBER 5, 2017
Meanwhile, hundreds of other customer interactions may suffer. What kept me up at night were bad reviews…”. Potential customers will read your reviews before using your product or service. Jack is a regular public speaker on customer service/experience, AI, and automation. Lindsey Havens. Nabahat Shanza. Gene Caballero.
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