Customer Satisfaction Hospitality Manufacturing Text Analytics 
Lumoa
OCTOBER 15, 2023
But wait, a word of caution: don’t find yourself scrambling to adjust to every single customer suggestion. Your resources aren’t endless, even if the customer wish list is. Using a customer feedback analytics to sift through the voice of customer is a must especially if you’re getting them from multiple sources.
Lumoa
SEPTEMBER 10, 2018
At the same time, you shouldn’t drop everything to adjust your product to every single customer suggestion (customer wish list is endless, but your resources aren't). Use text analytics (find out more about text analytics here ) in order to prioritize and decide on improvements in timely manner.
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