Execs In The Know

FEBRUARY 5, 2024

Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.

Healthcare 59

Healthcare Sentiment Analysis Artificial Intelligence ML 59

Aquire

JULY 1, 2021

Use cases of virtual assistants 7 benefits of conversational technology How to implement conversational AI for customer service. The most advanced function of this tech is using machine learning to learn over time. Machine learning (ML). Conversational AI vs. chatbot: What’s the difference?

AI 125

AI Artificial Intelligence Machine Learning ML 125

Uniphore

JANUARY 25, 2022

In particular, respondents noted that they would like AI to provide tips based on emotions (35%); develop a deeper connection with participants (29%); resolve customer service issues more quickly (26%); and provide on-screen transcription to help reduce a speaker’s accent (24%). This isn’t a new phenomenon. Take bitcoin for banking.

AI 130

AI Artificial Intelligence Healthcare Legal 130

VOZIQ

MARCH 3, 2021

Three Ways ML Can Help w ith Customer Retention. S ome customers are more valuable than others. The hard part is determining which valuable customers are happy and which are on the verge of leaving. This is where machine learning (ML) can make a great impact. Spot Unhappy Customers Before They Go.

Customer Retention 52

Customer Retention ML Healthcare Machine Learning 52

VOZIQ

MARCH 3, 2021

Three Ways ML Can Help w ith Customer Retention . S ome customers are more valuable than others. The hard part is determining which valuable customers are happy and which are on the verge of leaving. This is where machine learning (ML) can make a great impact. .

Customer Retention 52

Customer Retention ML Healthcare Machine Learning 52

Ameyo Callversations

FEBRUARY 9, 2022

Conversational AI applications are created by combining the capabilities of the Natural Language Processing (NLP) algorithm with machine learning algorithms. The increasing demand for fulfilling customer expectations requires enterprises to connect with people personally. Assist existing customer support agents.

AI 98

AI Artificial Intelligence Machine Learning E-commerce 98

Zendesk

JANUARY 18, 2024

For example, using AI in healthcare can help doctors make accurate diagnoses faster or suggest personalized treatments. With machine learning (ML) , AI should learn from its mistakes and improve over time, while businesses should take suitable corrective actions to prevent similar errors in the future.

AI 52

AI Artificial Intelligence Legal Machine Learning 52