Lightico

MARCH 23, 2022

Marketing – MGAs often use their expertise to develop innovative marketing strategies. This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise.

Retail 52

Retail Innovation Sales Customer Service 52

Taylor Reach Group

MARCH 26, 2018

Dive into the innovation, strategies and tactics you’ll need to success in Today’s Ecommerce environment – from increasing customer satisfaction to boosting productivity and cutting costs. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH.

Contact Center 51

Contact Center Artificial Intelligence Customer Experience CEM 51

Chip Bell

JANUARY 21, 2019

This past week the news reported hanging nooses and “white’s only” bathroom signs in a Toledo, Ohio, GM powertrain plant. The Supreme Court overturned the law, and a powerful bridge began to be constructed between the races. But that bridge is still very much under construction.

Construction 45

Construction Education Innovation Customer Service 45