How To Track Your Company’s Progression Toward Customer Obsession [Free Forrester Report]
Qualtrics
SEPTEMBER 1, 2015
Popeyes Louisiana Chicken was in trouble. Stock prices were way down, sales were dropping and customer service had dropped to the bottom of their priority list. Overhauling their culture to focus on customer obsession. Customer experience (CX) is an integral part of every industry.
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