Customer Service, North Carolina and Social Media

How to Create Power Moments That Rise Above The Rest with Dan Heath

Customer Bliss

FEBRUARY 21, 2018

Build A Culture That Supports “Wiggle Room” You may know from some of my social media and blog posts that I’m a fan of Southwest Airlines. But there’s a caveat that comes with having a system in place, which takes the human element into consideration; it’s about service.

Social Media

Social Media CX Retail Customer Experience

Why Customer Relations Are Vital to Your Business

Help Scout

FEBRUARY 11, 2019

It was one of the best customer service relationships of my life. Even nine years after I’ve graduated, every time I go back to my alma mater in North Carolina, I beeline to Summit. It may seem that the days of these human moments — and long-lasting customer relationships — are a thing of the past.

E-commerce

E-commerce Customer Relationship Management Customer Relationship Social Media

Tech Customer Success

How to Create Power Moments That Rise Above The Rest with Dan Heath

Why Customer Relations Are Vital to Your Business

Webinars

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