Happy customers are closer than they appear
1 to 1
JUNE 10, 2022
Headquartered in Charlotte, North Carolina, Hendrick Automotive Group represents 130 franchises across more than a dozen states and employs about 11,000 people.
1 to 1
JUNE 10, 2022
Headquartered in Charlotte, North Carolina, Hendrick Automotive Group represents 130 franchises across more than a dozen states and employs about 11,000 people.
Beyond Philosophy
SEPTEMBER 21, 2016
Guests began complaining of discrimination on social media, a North Carolina host was banned from the site after making racist remarks, and a federal discrimination lawsuit was filed.
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Qualtrics
FEBRUARY 18, 2020
Dr. Brian Galla from the University of Pittsburgh will share key insights from his work on social media and self-control in the classroom. Eric Fotheringham, Director of Strategic Academic Initiatives, University of North Carolina. 15:00-15:45 // Thurs, March 11 // Growth Shop. 14:00 // Thurs, March 11.
Customer Bliss
FEBRUARY 21, 2018
Build A Culture That Supports “Wiggle Room” You may know from some of my social media and blog posts that I’m a fan of Southwest Airlines. Dan is currently a Senior Fellow at Duke University’s CASE center, which supports entrepreneurs who are fighting for social good. He lives in Durham, North Carolina.
Help Scout
FEBRUARY 11, 2019
Even nine years after I’ve graduated, every time I go back to my alma mater in North Carolina, I beeline to Summit. Even though I’ve moved away, I still feel “close to” the brand and I follow them on social media. It was one of the best customer service relationships of my life. That couldn’t be further from the truth.
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