Myra Golden Media

MARCH 15, 2018

Let the customer know that there will be a few seconds of silence, by explaining what you are doing, “This will take just a few moments to pull up,” or “What I’m doing here, is processing the return, and placing your replacement order. Once, when I was talking to a customer service representative, he used the downtime fantastically.

Customer Service 71

Customer Service Technology Technology Customer Experience 71

Lightico

MARCH 23, 2022

This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise. What are the advantages of becoming an MGA?

Retail 52

Retail Innovation Sales Customer Service 52

Myra Golden Media

JULY 1, 2019

Myra is a favorite training partner to public libraries and Fortune 500 companies with her customized, engaging, behavior-changing (and fun) customer service workshops, working with Tulsa City-County Library, Oklahoma Library Association, McDonald’s, Coca-Cola, Frito-Lay, Michelin, Vera Bradley, and other brands.

Retail 66

Retail Customer Experience Customer Service 66

Myra Golden Media

JULY 11, 2019

Myra is a favorite training partner to public libraries and Fortune 500 companies with her customized, engaging, behavior-changing (and fun) customer service workshops, working with Tulsa City-County Library, Oklahoma Library Association, McDonald’s, Coca-Cola, Frito-Lay, Michelin, Vera Bradley, and other brands.

Customer Experience 63

Customer Experience Customer Service 63

Myra Golden Media

JANUARY 2, 2018

Note: This is a rare post that is not about customer service. Now, back to my current read, “Killers of the Flower Moon,” a historical mystery about the Osage Tribe killings in Pawhuska, Oklahoma, by David Grann. Scroll on down if my book list doesn’t interest you. My ego won’t be bruised. .

Customer Service 48

Customer Service Customer Experience 48

Comm100

MAY 22, 2020

Carrie Underwood” for Oklahoma, “Steve Carell” Acton, Massachusetts, “Ashton Kutcher” Cedar Rapids, Iowa, “Miley Cyrus,” Franklin, Tennessee, and. Kentucky teams can take up “Johnny Depp”(especially in Owensboro) and. George Clooney” for Lexington; Stratford, Ontario teams, can use “Justin Beiber,”.

Omnichannel 52

Omnichannel Sales Sports Social Media 52

Comm100

MARCH 8, 2018

Carrie Underwood” for Oklahoma, “Steve Carell” Acton, Massachusetts, “Ashton Kutcher” Cedar Rapids, Iowa, “Miley Cyrus,” Franklin, Tennessee, and. Kentucky teams can take up “Johnny Depp”(especially in Owensboro) and. George Clooney” for Lexington; Stratford, Ontario teams, can use “Justin Beiber,”.

Sales 12

Sales Sports Innovation Customer Service 12