Callminer

OCTOBER 11, 2018

This cannot be overlooked if a company hopes to have long term relationships and loyalty with their clients, and it is the most critical statistic when evaluating customer satisfaction. Cory Peace is the Head of Operations at Simplr , where he helps customer service specialists provide top-notch customer service to high growth companies.

Contact Center 561

Contact Center Non-Profits Compliance Start-ups 561

SurveySensum

SEPTEMBER 18, 2020

Despite the best of your efforts to offer an excellent product/service, sometimes you aren’t able to live up to their expectations. Owing to rough weather, one of their flights to Atlanta was diverted to Knoxville Tennessee. Thus, long story short, like Delta Airlines, every brand is bound to experience an angry customer.

Hospitality 52

Hospitality Hospitality Social Media Start-ups 52

Comm100

MAY 22, 2020

Free Omnichannel Customer Engagement. Be everywhere your customers want you to be, whenever they want with Live Chat, Email, Social Media, SMS & Knowledge Base – for free! Here are a few benefits of coining a name for your call center team, and we’ll walk through some examples too. Get Omnichannel Free.

Omnichannel 52

Omnichannel Sales Sports Social Media 52