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11 expert tips on how should you deal with angry customers

SurveySensum

Owing to rough weather, one of their flights to Atlanta was diverted to Knoxville Tennessee. Moreover, delighted by this sweet gesture, some passengers tagged Delta Airlines and shared pictures of their onboard pizza party on various social media platforms. A few years back, Delta Airlines was caught in a similar scenario.

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20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them

Callminer

The folks we interact with are more than happy to share their experience with friends, family, and on social media – and we do everything it takes to ensure that experience is a positive, efficient and successful one. Cory holds an MBA in Logistics and Finance from the University of Tennessee. Smitha Baliga @Tele_Direct.

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The Best Call Center Team Names

Comm100

Be everywhere your customers want you to be, whenever they want with Live Chat, Email, Social Media, SMS & Knowledge Base – for free! Carrie Underwood” for Oklahoma, “Steve Carell” Acton, Massachusetts, “Ashton Kutcher” Cedar Rapids, Iowa, “Miley Cyrus,” Franklin, Tennessee, and. Free Omnichannel Customer Engagement.