CX Transformation Innovation NPS Sports 
Lumoa
OCTOBER 31, 2018
Many companies experience numerous challenges in the ares of customer experience transformation. We talked with the leading customer experience experts to find out what CX professionals should pay attention in the coming years. “CX There is no doubt that across most industries, the end-to-end CX has improved over the last twenty years.
Execs In The Know
APRIL 8, 2022
Together, the group was able to challenge the “status quo” and inspire innovation through COMMUNITY, CONNECTION, and BALANCE. How Fanatics Activated Its CX Data Superpowers. Investing in employees (and the tools and technologies that support employees) is one of the single best investments that can be made in the CX space.
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