RG 271 is coming: time to reevaluate complaints management in Australian financial services
Sprinklr
SEPTEMBER 20, 2021
Check out what today’s complaints and escalation management systems look like when reimagined from the digital perspective as part of a unified customer experience (Unified-CXM) platform. That’s because advances in technology have given today’s humans more choices than ever before about when and where they engage with your organisation.
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