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Bring People Back to the Core of CX Work: Make Mom Proud Resources

Customer Bliss

JULY 6, 2018

“An actionable, smart, and fun book everyone in hospitality should read. During my book tour, I’ve chatted with numerous experts in the customer experience and service industry, including New York Times best-selling author and founder of the marketing strategy firm Convince & Convert , Jay Baer.

CXM 40
CXM CX Hospitality Hospitality 40
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

A New York Times and Wall Street Journal bestselling author, Shep Hyken is the Chief Amazement Officer of Shepard Presentations. Joseph Michelli – CX Keynote Speaker, Consultant, New York Times Bestselling Author. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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