Zonka Feedback

NOVEMBER 17, 2023

An online form is a great way to collect feedback and other information from your customers, employees, guests, patients, and clients. Whichever industry you are in, forms play an important role in collecting crucial information and feedback from your audience.

59

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Customer Think

NOVEMBER 17, 2023

The recent revelation about Microsoft co-founder Bill Gates’ extensive farmland investments has sparked considerable interest and speculation about the future of agriculture. The implications of Gates’ involvement in agriculture go beyond mere land ownership; they affect sustainable farming, innovative technologies, and the urgent need to address climate change.

Agriculture 58

Agriculture Innovation Technology Technology 58

Zendesk

NOVEMBER 17, 2023

Mercury, a banking service for startups, was launched in 2019 and has since grown to 357 employees and tens of thousands of customers. CEO and co-founder Immad Akhund joined us to share some advice on classic strategies, ambition, and how to spread the word about your business. Here are his tips. Encourage your investors to talk about you on social media Mercury was founded to provide banking for startups.

Social Media 52

Social Media Education 52

SurveySensum

NOVEMBER 17, 2023

Let’s say you run a fitness company, and you just launched your first app to boost user accessibility. Excitedly, you and your team poured your energy into designing what you thought was the perfect app. Surprisingly, at launch at app didn’t see much success and the initial user reviews were full of frustration and disappointment. So, what went wrong?

Touchpoint 52

Touchpoint Net Promoter Score Customer Satisfaction Customer Feedback 52

Speaker: Jason Cottrell

Brands used to look for a vendor who could do everything. Over time, one vendor was no longer enough to meet a brand’s needs, and they added, added and added. Now they need all their vendors to work well together. That’s composable, and only some will make the cut. As customers — and your board — expect you to be in new channels and to rapidly adapt to shifts in the market, the need for true composability is more crucial than ever before.

Technology

Zonka Feedback

NOVEMBER 17, 2023

When it comes to gathering customer feedback, there are various methods to choose from. However, it is crucial to have a way that lets you capture their feedback in the moment while they are exploring your product, app, or website.

Customer Feedback 52

Customer Feedback 52

Customer Think

NOVEMBER 17, 2023

Alorica and Genesys are teaming up to unlock the highest value of emerging technology for brands to achieve customer loyalty and optimized business outcomes

Innovation 58

Innovation AI Customer Loyalty CX 58