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Sat.Jan 01, 2022

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Customer Relationships Are a Waste of Time! Is This True? What Do You Think?

Beyond Philosophy

JANUARY 1, 2022

Our listeners have problems and they let us know about it. For our I’m in a Pickle feature on the podcast, Tina in New Zealand wrote to us because the engineering firm she works with thinks customer relationships are a waste of time. She wants to know how to convince the engineers that customer relationships are what get the customer strategy gears turning toward long-term success.

Customer Relationship 104
Customer Relationship Engineering Management Consulting Start-ups 104
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How to Improve FNOL Workflows

Lightico

JANUARY 1, 2022

There are many different ways to improve the FNOL claim experience , but it all starts with understanding what makes a great customer experience. A great FNOL claim experience depends on the insurance company and customer being on the same page; when it’s fast and easy for a customer to collect and communicate key information to their insurance company, their information will be more accurate and the insurance company will be able to process their claim more quickly.

Start-ups 52
Start-ups Customer Experience 52
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