Sun.Jan 07, 2024

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Unlocking CEO Mental Fitness: Imagine ”NPS” as a Custom Gauge for Effective Leadership or Not

eglobalis

Unlocking CEO Mental Fitness: Imagine ''NPS'' as a Custom Gauge for Effective Leadership or Not, Customer Gauge The post Unlocking CEO Mental Fitness: Imagine ”NPS” as a Custom Gauge for Effective Leadership or Not appeared first on Eglobalis.

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What’s Your Insights Utilization Rate? 24 Ways to Boost 2024 CX ROI

Customer Think

When you visit the NASA museum, you see extensive data usage guiding stellar results, admirable safety performance. and earth-shattering discoveries. DATA. It guides smarter choices, spurs course corrections, inspires fresh thinking, and proves value. In customer experience, how well are we using data?

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Setting the Bar – How to Become a Category Of One Business

Doing CX Right

Customer service experts Joe Calloway and Stacy Sherman discuss how to transform your business into a 'Category of One." They share expert guidance on differentiation, customer-centricity & exceptional leadership. The post Setting the Bar – How to Become a Category Of One Business appeared first on Doing CX Right.

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