CommBox

MARCH 2, 2022

Expand your search by conducting social listening © Thicha Satapitanon | Dreamstime.com. You can also expand your search by conducting social listening. Use the information here to educate your representatives on the proper ways of talking to customers and addressing their needs.

Customer Service 98

Customer Service Social Listening Customer Journey Map Omnichannel 98

Aquire

SEPTEMBER 18, 2021

Then try to find the answer to these questions: What technology, people or processes do we need? Steve Jobs was an advocate of “beginning with the customer experience and working backward to the technology”. Practice social listening. Social media is where customers are usually the most honest and vocal.

Customer Experience 98

Customer Experience Social Media AI Predictive Analytics 98

Fonolo

JULY 5, 2023

These are typically generational trends caused by new technology or information about a product. What is Social Listening, and How Do You Do It? The other way of ‘listening’ available to brands is listening to online chatter. Why is Customer Perception Important?

Social Media 104

Social Media Sports Customer Satisfaction Net Promoter Score 104

SugarCRM

FEBRUARY 11, 2020

Social Media Marketing is Trickier Than it Sounds. What makes social media so tricky is that it evolves nearly every day and anyone can shape that evolution. Whereas advancements in technology are typically confined to those who build the technology, the same can’t be said for social media.

Social Media 26

Social Media Education Social Listening Start-ups 26

SugarCRM

FEBRUARY 11, 2020

Social Media Marketing is Trickier Than it Sounds. What makes social media so tricky is that it evolves nearly every day and anyone can shape that evolution. Whereas advancements in technology are typically confined to those who build the technology, the same can’t be said for social media.

Social Media 20

Social Media Education Social Listening Start-ups 20

Comm100

FEBRUARY 6, 2018

Azorus : A CRM tool for the higher education market that helps universities and higher education institutions recruit the right students. Education Link : A system for student management, invoicing, course management, and sales. As a social media software, it excels in marketing. Freelancers. Travel and Tourism.

Social Media 42

Social Media CRM Omnichannel Invoicing 42