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Want to be a call center representative? Here’s what you need to know.

Zendesk

These might include email, live chat, CRM software , or social media. Familiarity with a company’s products or services: Customer service representatives often need to help customers with issues, educate them about features, or upsell them on different products. Some of the other places in the U.S.

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How to Create an Online Quiz for Business or Education

ProProfs

Today, online quizzes are powerful tools that serve various purposes in business and education. Whether you want to educate, entertain, or persuade your quiz takers, you can make them feel good and motivated with personalized results. They work great for formative assessments in education or employee training.