Fonolo

MAY 23, 2023

It harnesses advanced analytics and machine learning algorithms to dynamically adapt interactions based on real-time data and individual preferences. Real-Time Analytics Use advanced analytics tools to process and interpret data in real time, enabling dynamic personalization during customer interactions.

Contact Center 106

Contact Center Machine Learning Social Media Artificial Intelligence 106

DMG Consulting

APRIL 8, 2024

Email Address * Submit Deep learning technology is applied to find, analyze, and understand highly complex datasets to improve forecasting and scheduling. Machine learning (ML) helps evaluate algorithms to identify the most effective one to apply to each dataset.

AI 48

AI Contact Center ML Artificial Intelligence 48

Ameyo Callversations

APRIL 21, 2022

Next-gen technologies such as AI, ML, NLP, AR/VR, and more are capable of helping reduce cost and improving metrics such as revenues, wallet and market share, and steady cash flows. These span from a basic service around storage, networking, and computing to advanced frameworks for using AI and ML models.

Contact Center 52

Contact Center Technology Technology Unstructured Data 52

Zendesk

NOVEMBER 3, 2023

Generative AI uses machine learning (ML) algorithms to analyze large data sets. That means you can feed artificial intelligence a bunch of existing information on a topic, so it can learn and find patterns and structures. How does generative AI work?

AI 52

AI Machine Learning Artificial Intelligence ML 52