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How to Streamline Auto Loan Origination with Intelligent Document Processing (IDP)

Lightico

In our last blog on the subject, we covered IDP for Auto Finance in general but here we are diving a little deeper into the application process, where we often find lenders employing teams of “stare and compare” analysts and underwriters. This is what sets Lightico IDP for Auto Finance apart.

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The Chatbot Beginner’s Guide: All Your Questions Answered

Aquire

These conversational programs have proved a popular application of advanced tech, such as machine learning and natural language processing (NLP). The second type uses more powerful artificial intelligence, machine learning and predictive analytics, and are therefore better equipped to “sound” human and learn as they go.

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Why homegrown tools won’t cut it for scaling customer success programs

Totango

Additionally, one of the most desirable CS capabilities is predictive analytics. Data trapped in siloed applications, or cut-and-paste to spreadsheets, will offer extraordinarily little by way of analytical capability. All these factors put the brakes on CS digital transformation and scale-up growth.

Finance 89
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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. The most important AI technologies, that are relevant for analyzing customer feedback, fall in the area of natural language processing (NLP) and machine learning. Why is NPS ® going up or down?