InteractionMetrics
JULY 22, 2019
You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. The study found a significant correlation between higher patient satisfaction ratings and lower hospital re-admissions. One of my friends has stage 4 breast cancer.
InteractionMetrics
JULY 22, 2019
You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. The study found a significant correlation between higher patient satisfaction ratings and lower hospital re-admissions. One of my friends has stage 4 breast cancer.
Execs In The Know
MARCH 4, 2022
While analytics for single-touchpoint, single-channel interactions provide valuable insights into the effectiveness of your messaging at that juncture, they fall short of painting the full picture. Today’s consumers engage with businesses through a growing number of channels, creating a complex web of customer touchpoints.
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