Execs In The Know

FEBRUARY 5, 2024

This seems true for the BPO industry, where technological advancements and shifting dynamics drive a parallel transformation narrative. While an emerging approach, a Gartner survey suggests that investments in hyper-automation will increase in 2024, making it a strategic technology trend to watch out for.

Healthcare 59

Healthcare Sentiment Analysis Artificial Intelligence ML 59

SurveySensum

MAY 20, 2020

The power of automated technology will transform the in-store shopping experience. But really, it’s meant to make all this new technology seem less intimidating. From buying groceries, banking, healthcare to learning every essential-have moved to mobile App. Use of omnichannel to listen and engage customers.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52

SurveySensum

AUGUST 9, 2022

SurveySensum is one of the best survey tools that use AI and other advanced technologies to create intelligent NPS, CES, CES, CSI, SSI, and market research forms and surveys to gather customer feedback. The solution works best for industries like Education, Healthcare, Technology, Retail, Financial Services, B2B, Travel, Hospitality, etc. .

Sentiment Analysis 52

Sentiment Analysis NPS ML Start-ups 52