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Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

Intercom, Inc.

Joel Friedlaender is the founder of Cliniko , a practice management software for clinics and allied health practitioners to manage their scheduling and booking, patient records, invoicing, and more. Cliniko has been helping thousands of healthcare professionals to accelerate digital transformation in their businesses ever since.

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5 ways to create better employee experiences in healthcare

Zendesk

An increasingly urgent challenge for the healthcare industry is the shortage of skilled healthcare professionals. This is due to the general population getting older, an increase in chronic diseases, the impact of the pandemic, and an aging healthcare workforce. million people. With over 38,000 employees, it manages £2.5B

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Intelligent Document Processing: Fueling Efficiency and Growth

Lightico

This data includes loan applications , insurance documents , emails, reports, invoices, supporting documentation and contracts. IDP is a technology that uses artificial intelligence and machine learning to automate the extraction of data from documents. This is where Intelligent Document Processing (IDP) comes in.

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Investing in CRM: Balancing Business Needs with IT Challenges

SugarCRM

When investing in new technological solutions, organizations need to get every department within the company on board. Technological Resilience Technological resilience is critical for business development and growth. Technological resilience is agile, scalable, recoverable, and interoperable. uptime SLA.

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Business to Business Customer Experience Leadership, With Tabitha Dunn – CB49

Customer Bliss

Tabitha Dunn currently serves as the Vice President of Customer Experience at Concur Technologies, an SAP company. They take companies of all sizes and stages beyond automation to a completely connected spend management solution encompassing travel, expense, invoice, compliance and risk. About Tabitha. Concur is also a SaaS company.

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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

1 to 1

With unattended RPA, software with artificial intelligence and machine learning handles common, high-volume, repetitive tasks such as invoice processing, claims management, and patient scheduling. Both attended and unattended RPA can take many mundane tasks off associates’ plates, letting them focus on other priorities.

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20 Breakthrough Experiences to look out for in 2020

Qualtrics

Digital healthcare. Digital technology has revolutionized healthcare in recent years, and there’s no sign of it slowing in 2020. There are offerings specializing in mortgage lending through to easy invoicing and rapid verification. On to 2020. Netflix + Amazon — will the disruptors be disrupted?

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