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Top Conversational AI Statistics and Trends to Follow in 2022

Ameyo Callversations

AUGUST 24, 2022

Given below are some research-based statistics providing valuable insights related to the trends in the chatbot industry: Adoption of advanced chatbots across banking, retail, and healthcare sectors is expected to result in cost savings of $11 billion in a year by 2023, with over 70% of chatbots being retail-based.

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AI Sentiment Analysis Contact Center Artificial Intelligence 52
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A beginner’s guide to generative AI for business

Zendesk

NOVEMBER 3, 2023

Generative AI uses machine learning (ML) algorithms to analyze large data sets. In addition to our core ML/AI capabilities, Zendesk AI delivers GenAI that includes: Generative AI for agents that supercharges agents’ skill sets. It’s even used by healthcare professionals for high-quality medical imaging and radiology.

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AI Machine Learning Artificial Intelligence ML 52
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