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Top Conversational AI Statistics and Trends to Follow in 2022

Ameyo Callversations

Given below are some research-based statistics providing valuable insights related to the trends in the chatbot industry: Adoption of advanced chatbots across banking, retail, and healthcare sectors is expected to result in cost savings of $11 billion in a year by 2023, with over 70% of chatbots being retail-based.

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A beginner’s guide to generative AI for business

Zendesk

Generative AI uses machine learning (ML) algorithms to analyze large data sets. It’s designed for the entire service experience and trained on the best customer experience (CX) data—billions of data points from real customer interactions. It can also be customized, making it easy for businesses to apply AI how they prefer.

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