helpu after-sales-service 
Help Scout
DECEMBER 26, 2018
Sales as a Service. It took us awhile to get over the concept of sales feeling a little icky. Thankfully, we have a Head of Sales — Tim Thyne — who gets it. Our sales process needed to be a value-add not only for our business, but also — and more importantly — for our customers.”. Piece of cake, right?”.
Help Scout
DECEMBER 18, 2018
On our customer support education platform HelpU , we’d settled into a regular article-publishing schedule. Related: Pricing Psychology: 10 Timeless Strategies to Increase Sales. We experimented twice with using Chat on our marketing site to drive more large-company leads to sales, once using Drift and once using Beacon.
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