article thumbnail

Entrepreneur and Futurist Charlene Li: ‘Don’t let amazing current customers blind you to future customers’

Qualtrics

In 2019, Elon Musk promised we’d get it from Tesla in 2020, but a non-FSD beta version is all that has been released so far. When Clayton Christensen published The Innovator's Dilemma in 1997, the term “disruption” took on a whole new connotation for the swath of the population engaged in the business world. Early reflections.