Zendesk
DECEMBER 14, 2023
Long before he was the CEO of Zendesk, his grandparents operated a small grocery store in Covington, Kentucky. Tom Eggemeier knows a thing or two about customer experience. “They gave amazing, proactive, personalized customer service to the people that shopped in their store, and I remember being in there,” he says.
Lightico
MARCH 23, 2022
These tasks can include binding coverage, underwriting, settling claims, and appointing retail agents in a certain region. Insurance MGA’s, or Managing General Agents, perform many tasks that typical insurance companies normally handle. But what is an MGA, and how can it be helpful to an insurance company?
Zendesk
DECEMBER 2, 2020
Prior to starting Chatdesk with Aneto, I was a Manager at McKinsey & Company, where I led projects around call center operations and customer experience design across Retail and Financial Services. In addition, I love supporting Kentucky Basketball, UGA Football and Chelsea FC! I’m a co-founder of Chatdesk.
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