SurveySensum

NOVEMBER 11, 2021

We will tell you why this is happening and introduce some of the best Qualtrics alternatives, along with their main features, pros, cons, and pricing. . Here are the main reasons why it is the right time to look for a Qualtrics competitor. . Text Analytics. Text Analytics. The Merger! Not user-friendly.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Close the Loop Machine Learning 52

DMG Consulting

FEBRUARY 25, 2019

Speech analytics is getting a new lease on life courtesy of artificial intelligence (AI), machine learning, and the digital transformation. Vendors in most IT sectors claim to provide AI-enabled solutions, and the speech analytics providers are no exception. The future of this process is analytics-enabled QM (AQM).

AI 48

AI Text Analytics Predictive Analytics Machine Learning 48

SurveySensum

FEBRUARY 11, 2022

Here are the main disadvantages of Medallia that make people look for better customer feedback tools. . Text Analytics. Leverage the potential of machine learning with SurveySensum’s text analysis. So, why are people switching to Medallia competitors? Best features. Creating new surveys is difficult.

Close the Loop 52

Close the Loop Touchpoint NPS Customer Feedback 52

Lumoa

APRIL 3, 2018

Understanding why your customers are happy or unhappy is the main reason why you should ask for feedback in the first place. That's where text analytics technologies come into play. Simple sentiment analysis of text analytics can divide a sentiment into three buckets: a sentence can be positive, neutral or negative.

Net Promoter Score 134

Net Promoter Score NPS Touchpoint Text Analytics 134

InteractionMetrics

JULY 10, 2023

“…for most [machine learning] projects, the buzzword “AI” goes too far. Used properly, AI can extract meaning from unstructured text. Natural language processing in particular enables sentiment analysis, entity recognition, text classification, and topic modeling.

Unstructured Data 40

Unstructured Data B2B AI Customer Experience 40