Comm100

AUGUST 21, 2018

Chatbot “training” is possible in the sense that chatbots can use machine learning to convert user interactions into structured data. Comm100’s chatbot uses Natural Language Processing (NLP), which allows your chatbot to “learn” from examples that you provide it, and use these examples to improve its algorithm.

Mystery Shopping 40

Mystery Shopping Mystery Shopper Net Promoter Score Customer Service 40

Comm100

AUGUST 21, 2018

Chatbot “training” is possible in the sense that chatbots can use machine learning to convert user interactions into structured data. Comm100’s chatbot uses Natural Language Processing (NLP), which allows your chatbot to “learn” from examples that you provide it, and use these examples to improve its algorithm.

Mystery Shopping 40

Mystery Shopping Mystery Shopper Net Promoter Score Customer Service 40

SurveySensum

JULY 14, 2020

in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. After holding multiple global leadership roles within the top Customer Research organizations, Nick Lygo-Baker founded Paradigm CX Ltd. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132