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Text Analytics in Customer Feedback: The CXO’s Secret Weapon

Lumoa

JANUARY 24, 2024

That’s where text analytics in customer feedback proves to be one of the most valuable tools for any business. When to use text analytics This situation is where automated text analytics in customer feedback is brought in: it can help in sorting out the key topics talked about and reveal the general sentiment per topic.

Text Analytics 83
Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83
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7 Automotive Customer Feedback Tools

SurveySensum

OCTOBER 4, 2023

This tool helps automotive businesses, such as car manufacturers, dealerships, and service centers, gather valuable customer insights to improve products and services, enhance automotive customer experience, and drive business growth. Analyze the gathered feedback with the cutting-edge technology of Text analytics software.

Customer Feedback 52
Customer Feedback Sentiment Analysis Text Analytics CRM 52
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