Lumoa

JANUARY 24, 2024

That’s where text analytics in customer feedback proves to be one of the most valuable tools for any business. When to use text analytics This situation is where automated text analytics in customer feedback is brought in: it can help in sorting out the key topics talked about and reveal the general sentiment per topic.

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83

SurveySensum

SEPTEMBER 13, 2023

In the dynamic landscape of B2B manufacturing, where innovation is the lifeblood of progress, the power of customer feedback cannot be overstated. And in this blog, we will explore the top 10 manufacturing feedback tools that can redefine your interactions with clients. What are B2B manufacturing feedback tools? user/month 4.4

Manufacturing 52

Manufacturing B2B NPS Compliance 52

SurveySensum

OCTOBER 4, 2023

This tool helps automotive businesses, such as car manufacturers, dealerships, and service centers, gather valuable customer insights to improve products and services, enhance automotive customer experience, and drive business growth. Analyze the gathered feedback with the cutting-edge technology of Text analytics software.

Customer Feedback 52

Customer Feedback Sentiment Analysis Text Analytics CRM 52

DMG Consulting

FEBRUARY 7, 2018

Analytics-enabled quality assurance ( A QA) – AQA leverages speech and text analytics to provide timely , ongoing feedback to agents. that drive customer dissatisfaction and increased customer inquiries.

Contact Center 48

Contact Center Text Analytics Compliance Manufacturing 48

DMG Consulting

FEBRUARY 7, 2018

Analytics-enabled quality assurance ( A QA) – AQA leverages speech and text analytics to provide timely , ongoing feedback to agents. that drive customer dissatisfaction and increased customer inquiries.

Contact Center 48

Contact Center Text Analytics Compliance Manufacturing 48

Execs In The Know

MAY 4, 2023

The brand specializes in designing and manufacturing high-quality bicycles for children. We haven’t explored all the beautiful capabilities artificial intelligence (AI) and text analytics have to offer, yet. The technology we have is great but we are continuing to get more sophisticated.

Net Promoter Score 98

Net Promoter Score Artificial Intelligence Text Analytics CX 98

PeopleMetrics

MARCH 13, 2015

And, with the advent of Text Analytics, it is easier than ever before for leaders to quickly analyze and interpret the feedback—identifying trends in ideas, themes, and sentiment—and follow up on what they are hearing. If they can, are you analyzing that feedback and closing the loop with them? The World of Work is Changing.

Close the Loop 109

Close the Loop Customer Experience Net Promoter Score Voice of the Employee 109