Zendesk
AUGUST 17, 2021
The idea was coined by a turn-of-the-century retailer, and it’s so common that many businesses make it a mandate for their customer service teams. Harry Gordon Selfridge is credited with coining the term “the customer is always right,” but the idea is attributed to various retail pioneers at the turn of the century, including Marshall Field.
Lightico
MARCH 23, 2022
These tasks can include binding coverage, underwriting, settling claims, and appointing retail agents in a certain region. Insurance MGA’s, or Managing General Agents, perform many tasks that typical insurance companies normally handle. But what is an MGA, and how can it be helpful to an insurance company?
Zendesk
AUGUST 2, 2021
Maybe this year, you saw $100,000 in sales in California, $50,000 in Wisconsin, and so on. This is an important metric for retail businesses to look at when monitoring the supply chain and competitors. For example, a business that sells across the United States may want to see the annual sales generated by individual states.
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