Remove teaminsights
article thumbnail

Part 3: Three Ways to Achieve Success for Your Customers…and Your Bottom Line

TeamSupport

With an advanced reporting tool like TeamInsights , you can analyze everything from the strengths and weaknesses of agents to the health of your support ticket backlog to overall customer satisfaction. For more ways you can use tools like TeamInsights to interpret data and set actionable strategies, read our 3-part blog on the topic.

B2B 98
article thumbnail

Cue the Confetti: Celebrating Milestones from 2020 and Preparing for the Road Ahead

TeamSupport

Here are a few milestones from 2020 that we celebrated at TeamSupport: TeamInsights New Product Launch: Launching a new product certainly is a cause for great fanfare, but to do so in a year impacted by a global pandemic with remote work teams, it feels like an even greater accomplishment.

CRM 69