Remove webinar-how-recurring-revenue-businesses-can-turn-contact-centers-from-cost-centers-to-profit-centers
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Webinar – How Recurring Revenue Businesses Can Turn Contact Centers from Cost Centers to Profit Centers

VOZIQ

Call centers are critical to recurring revenue businesses. However, the current outlook still considers contact centers as cost centers. Their KPIs are focused on efficiency and cost reduction and, in most cases, are not linked to actual revenue impact.

article thumbnail

Webinar – How Recurring Revenue Businesses Can Turn Contact Centers from Cost Centers to Profit Centers

VOZIQ

Call centers are critical to recurring revenue businesses. However, the current outlook still considers contact centers as cost centers. Their KPIs are focused on efficiency and cost reduction and, in most cases, are not linked to actual revenue impact.