article thumbnail

What does ChatGPT Mean for the World of Sales?

SugarCRM

Forrester predicts AI-powered platforms will grow to $37 billion by 2025. Why should this matter to sales leaders? Predictive analytics based on previous sales data, market trends, and other factors can be used to forecast the effect of different pricing strategies on sales and revenues.

Sales 26
article thumbnail

A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. Both groups of technologies can be utilized to make analytics more actionable. Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field.