DMG Consulting
SEPTEMBER 29, 2022
Historical speech analytics is considered essential in many contact centers, and text analytics is delivering critical insights into the burgeoning volume of text-based interactions. in 2022, 10% in the next three years, 2023 – 2025, and 9% in 2026.
Lumoa
SEPTEMBER 11, 2023
Platforms like Lumoa have already integrated GPT features to help users with text analytics and feedback summaries. Using Lumoa lets you identify performance gaps and actionable insights in your customer experience strategy. Mission & Vision One quality all customers look for is reliability and consistency.
Lumoa
SEPTEMBER 11, 2023
Platforms like Lumoa have already integrated GPT features to help users with text analytics and feedback summaries. Using Lumoa lets you identify performance gaps and actionable insights in your customer experience strategy. Mission & Vision One quality all customers look for is reliability and consistency.
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