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The Ecommerce Chatbot: How They Work and How to Create One

Aquire

JANUARY 6, 2022

Chatbots can be housed in a number of different places — including your company website, app, or social media accounts, and can also be accessed through popular messaging apps, such as Messenger and WhatsApp, SMS, and even email. Chat transcripts and surveys provide data to better understand your customers’ queries and pain points.

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