Aquire

JANUARY 6, 2022

percent from 2021 to 2028, and reach a whopping $24.4 billion by 2028, according to Meticulous Research. For example, Acquire’s video chat tool is seamlessly integrated with an array of customer experience solutions, including live chat, chatbots, shared inbox, social media, cobrowsing tech, and more. billion by 2027.

Customer Service 98

Customer Service Social Media Technology Technology 98

Aquire

JANUARY 6, 2022

Chatbots can be housed in a number of different places — including your company website, app, or social media accounts, and can also be accessed through popular messaging apps, such as Messenger and WhatsApp, SMS, and even email. The chatbot market is expected to grow nearly 25 percent by 2028 thanks to enterprise business use.

Social Media 98

Social Media Artificial Intelligence Retail AI 98

Ameyo Callversations

OCTOBER 27, 2021

billion in 2028. Did you know that more and more users are using social media to voice their opinions and comments about brands, and most people, especially generation Z expect brands to respond quickly? But for that, you must target the right people using marketing channels like email and social media.

CRM 52

CRM Social Media Customer Relationship Management Sales 52

CSAT.AI

MARCH 15, 2023

Gen X is set to outnumber Boomers by 2028 and already make up 62% worldwide business leaders. Diversity, inclusion, racial justice and gender equality also factor into many of their purchasing decisions. Brands benefit from transparent, authentic and realistic presentation when connecting with Gen X.

Sentiment Analysis 99

Sentiment Analysis Gaming Technology Technology 99

Hodusoft

OCTOBER 19, 2023

million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. Various communication channels like voice, chat, email, and social media can be used to reach and interact with customers. BPOs offer a comprehensive range of services, including but not limited to customer support and sales.

Contact Center 52

Contact Center Predictive Analytics Non-Profits Customer Satisfaction 52

Aquire

JANUARY 24, 2022

percent from 2021 to 2028. This means more and more businesses will deploy chatbots in the next few years, especially via messaging apps or social media platforms (remember Facebook once said there were over 300,000 bots on Messenger alone). Gartner ). The global chatbot market size was estimated at $430.9 GrandView Research ).

Healthcare 98

Healthcare Real Estate AI Artificial Intelligence 98

Aquire

NOVEMBER 17, 2021

percent annually from 2021 to 2028. This includes simple things like having clear and generous return policies, extended warranties, or responding to social media complaints quickly and consistently. It has been years since Gartner first reported that most companies started competing primarily on CX. This is good news.

Retail 98

Retail B2C Customer Experience Omnichannel 98